 Company Name:Company Name is : American ExpressOfficial Website:www.americanexpress.comExperience:FreshersJob Description:Process and application in a timely and comprehensive manner to ensure customer satisfaction(a).Ensure-error free processing of card application. (b).Deliver employees,Customers and share holder metrics as per goals. (c).Highlight issues through feedback and recommend changes in work flows, procedures, and service levels to meet customer needs, and to ensure quality service at all times. (d).Adherence to quality and compliance guidelines. (e).Support all new initiatives in the new accounts area. (f).Effective and efficient call handling. (g).Balance customer interests of American express. (h).Gather relevant information from customers as required and update it accurately to facilitate the decisioning process. Company Profile:American express is a global service company, providing customers with exceptional access to products, insights and experience that enrich lives and build business success. An engine of commerce ,American express provides innovative payments, travel and expense management solutions for individual and businesses of all sizes. Most of all , we help our customers realize their dreams and aspirations through industry leading benefits, access to unique experiences, business building insights, and global customer care.Qualification:(a).Analytical mind and attention to details.(b).High level of customer sensitivity, commitment and service orientation. (c).Amex card product knowledge desirable. (d).High result orientation. (e).Ability to take independent decision. (f).Good interpersonal skills. (g).Excellent oral/ written communication skills. (h).Flexible to work in any shift. Eligibility:Any GraduateJob:OperationsPrimary Locations:India-Haryana-GurgoanSchedule:Full TimeJob Segments:Customer service, credit, Finance.How To Apply:Click Here To Apply: Click HereCompany Name:Company Name is : American ExpressOfficial Website:www.americanexpress.comExperience:FreshersJob Description:Process and application in a timely and comprehensive manner to ensure customer satisfaction(a).Ensure-error free processing of card application. (b).Deliver employees,Customers and share holder metrics as per goals. (c).Highlight issues through feedback and recommend changes in work flows, procedures, and service levels to meet customer needs, and to ensure quality service at all times. (d).Adherence to quality and compliance guidelines. (e).Support all new initiatives in the new accounts area. (f).Effective and efficient call handling. (g).Balance customer interests of American express. (h).Gather relevant information from customers as required and update it accurately to facilitate the decisioning process. Company Profile:American express is a global service company, providing customers with exceptional access to products, insights and experience that enrich lives and build business success. An engine of commerce ,American express provides innovative payments, travel and expense management solutions for individual and businesses of all sizes. Most of all , we help our customers realize their dreams and aspirations through industry leading benefits, access to unique experiences, business building insights, and global customer care.Qualification:(a).Analytical mind and attention to details.(b).High level of customer sensitivity, commitment and service orientation. (c).Amex card product knowledge desirable. (d).High result orientation. (e).Ability to take independent decision. (f).Good interpersonal skills. (g).Excellent oral/ written communication skills. (h).Flexible to work in any shift. Eligibility:Any GraduateJob:OperationsPrimary Locations:India-Haryana-GurgoanSchedule:Full TimeJob Segments:Customer service, credit, Finance.How To Apply:Click Here To Apply: Click Here |
