ARINC Managed Services Hiring Freshers For "Associate Customer Care Rep"-November-2013

Company Name:

The name of the company is: ARINC Managed Services (AMS)

Job Posting Date:

02 November 2013

Candidate Profile:

(a).Candidate should posses any degree from any recognised University.

(b).Fluent In English (Reading, Writing, and Speaking)

Last Date:

ASAP

Experience:

Freshers

Company Profile:

AMS provides integrated system support for airport operational system worldwide. We offer proven solutions for IT maintenance and support, an ITIL based service desk and a variety of  professional services. Our support is built on industry leading performance based service level agreements, proactive monotering and analysis, and a reowned 24x7 technical  support team.

Job Position:

Associate Customer Care Rep

Job ID:

15099BR

Salary Offered:

Best In the Industry

Job Location:

New Delhi, India

Qualification:

(a)Associate degree or equivalent is required.
(b).Additional work experience is substituted in lieu of educational requirements.

Job Description:

ARINC Managed services is a leading provider of Outsourced managed IT services and maintenance support for airport and other businesses. Our services decrease costs, enhance day to day operations.and increase the reliability.of equipment of our customers.
                            ARINC managed services is looking for an associate customer care Rep. to join its team in New Delhi.This individual will be performing these duties in face to face customer environment. The information associate customer care specialist will perform shift work in a 24x7x365 environment.
(a).The selected candidate will handle incoming calls and ascertain if the call is of a customer service or a technical nature.

(b).Open call and trouble tickets in our ticketing system database for all incoming inquiries.

(c).Process and/or forward technical problems to the field technician or on call-engineers as appropriate for resolution.

(d).Track open trouble tickets to resolution, interface with operations center, personnel customer and technician.

Job Function:

(a).Call Center
(b).Product Support

How To Apply:

Interested  and eligible candidate can apply this position as soon as possible before the link expires.
Click Here To Apply: Click Here

Official Website:

www.arincmanagedservices.com

Submit Your Updated Resume:

(a).Submit your latest resume at Shine.com

(b).Submit your latest updated resume at Naukri.com